have a question? (84). (Ms Lien)

Here you'll find the answers to all your questions

  • Please show your ID, passport with valid entry and exit visa or lawful cards at reception counter when check-inn
  • Please do not leave in your room money, jewelry… The hotel is responsible only for money, jewelry…deposited at the Reception
  • Before going out, Please shut the windows, door, turn off power, water and leave room key at Reception
  • Please use the lobby to meet with visitors.

Guests are requested:

  • Not to bring: Weapons, toxic, explosives, inflammable and pets into hotels
  • Not to organize gambling, drug, or anything dangerous, uncultured in hotel
  • Not to change the room, move equipment’s, furniture in the room and bring out them of hotel or add more persons without prior notice to the Reception
  • Not to cook or iron clothes in the room
  • Do not smoke in room.

The check-in time: 13:30pm. We will not able to guarantee about check-in early in case our rooms are not available at that time.

The check-out time: 12:00am. Later check-out will be informed to Reception and time of staying will be charged as follow:

  • Check-out at: 13.30 – 18:00: Pay ½ more day
  • Check-out after 18:00: Pay 1 more day

Cancellation’s policy:

    Any cancellations receive within 2 days prior to arrival will be free of charge. No show or any late cancellation will be incurring full of charge for the first night. There is non-refundable for deposit in this case.

Modification/Changes’ policy:

  • If you want to change arrival days or shorten the duration of stay, please inform us at least 2 days before the check-in’s time in hotel. Any modifications or changes after 2 days arrival would be useless.
  • Payment by cash or credit card will be accepted. There is more 3% for the bank’s fee if you pay by credit card.
  • If there is something wrong in the room, please inform the guest house receptionist immediately. In case it is damaged by the guest, we would like to take the compensation for the damaged.
  • Guests are request not to cook or launder in their room. The hotel provides restaurant and laundry service at fixed price.
  • Please lock the door’s balcony at night when you go outdoors.